This week’s Tea With Tobi, Tobi is joined by the chairmen of Balhousie Care Group, Scotland’s largest independent care provider, Tony Banks. Tony, an army veteran, founded Balhousie in the early 90s and has since grown Balhousie from a single care home to 27. In the show, Tobi asks how Balhousie responded to the pandemic, what Tony’s take on government guidance was, and what he believed were the real obstacles for the care industry going forward.
“We were going to do what was right for our residents and our staff and if that was against government guidance, so be it.” - Tony Banks
“I think the governments, both UK and Scottish governments, did protect the NHS but it was at the expense of care homes.” - Tony Banks
“Buildings don’t deliver care. People deliver care.” - Tony Banks
“Being at the cold face, seeing death, seeing people deteriorate. That’s the impact of this disease.” - Tony Banks
About the Host:
Tobi Ali-Usman graduated from the University of Hertfordshire with a BA Honours degree in Business & Digital Media, and then later worked his way to head up the Health Care Division at a global advertising company in the UK, growing his passion for online marketing in the healthcare space. In 2016, Tobi became the Founder of specialist care sector focused online marketing agency, Smooth Digital, where he currently holds the position of Marketing Strategy Director. In 2020, Tobi launched his own Podcast, Tea with Tobi, aimed at care home and home care professionals who want to have their questions answered, listen to growth-focused conversations and get solutions to the obstacles within the care sector.
Special thanks to our sponsor MeetMyBrian
MeetMyBrian.com is an exclusive web-based application assisting care homes in arranging, managing and controlling both in-person and virtual visits during this Covid-19 pandemic.It provides a healthy communication system to the resident’s families and care homes, helping them in save hours of emailing and phoning. MeetMyBrian ensures the safety and comfort of staff, families and residents by avoiding large gatherings, providing them with more visiting hours and freedom.